奇士劳斯基的短篇黑白习作，一瞥国营保险公司的柜台＆办公场景。可以联想到肯洛区的《我是布莱克》。处理弱势民众的生活与现代官僚机构／社会体制间的往返相对：各式文件、签章、身分证明，彷佛无穷尽的无奈等候；储存柜上满满的文件资料归档，背后是人们投向社会的需求（养老金、丧葬补助），无助地等待回应。那些适时停顿的沈默片刻（等候的表情、泡茶的桌面），如此日常而平凡，却提醒了结构性问题，至今仍在。
Plot Summary:In an office processing pension applications, people wait. Clerks give instructions and explanations, finding fault with each document presented. People smoke, standing in line with papers in hand. A clerk sharpens a pencil methodically. Papers are stamped, further instructions given. Someone makes tea. The clerks take their break while people wait quietly. Papers have been stacked, sorted, placed in folders, and filed - row upon row, shelf upon shelf of files. Enervation is all.
